Privacy Policy

Language Project LLC (Spanish Immersion Learning Center)

Effective Date: March 2026

Website: www.languageprojectllc.com

Language Project LLC (Spanish Immersion Learning Center) values its users' privacy. This Privacy Policy will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Language Project LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Language Project LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Language Project LLC, and it governs any and all data collection and usage by us. Through the use of www.languageprojectllc.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Language Project LLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

Specifically, this Policy will inform you of the following:

1. What personally identifiable information is collected from you through our website

2. Why we collect personally identifiable information and the legal basis for such collection

3. How we use the collected information and with whom it may be shared

4. What choices are available to you regarding the use of your data

5. The security procedures in place to protect the misuse of your information

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

• Voluntarily provided information which may include your name, address, email address, billing and/or credit card information, etc., which may be used when you purchase products and/or services and to deliver the services you have requested.

• Information automatically collected when visiting our website, which may include cookies, third-party tracking technologies, and server logs.

In addition, Language Project LLC may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, and the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for in this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

• To better understand your needs and provide you with the services you have requested

• To fulfill our legitimate interest in improving our services and products

• To send you promotional emails containing information we think you may like when we have your consent to do so

• To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so

• To customize our website according to your online behavior and personal preferences

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies, or associations; the type of contract we have with you; the existence of your consent; and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Language Project LLC does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.

Language Project LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.languageprojectllc.com.

Language Project LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Language Project LLC uses various third-party social media features including but not limited to our Facebook page, Instagram profile, TikTok account, and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of their respective providers and are not within Language Project LLC's control.

Disclosure of Information

Language Project LLC may not use or disclose the information provided by you except under the following circumstances:

• As necessary to provide services or products you have ordered

• In other ways described in this Policy or to which you have otherwise consented

• In the aggregate with other information in such a way so that your identity cannot reasonably be determined

• As required by law, or in response to a subpoena or search warrant

• To outside auditors who have agreed to keep the information confidential

• As necessary to enforce the Terms of Service

• As necessary to maintain, safeguard, and preserve all the rights and property of Language Project LLC

SMS Communications and Text Messaging

If you provide your phone number and opt in to receive SMS messages from Language Project LLC, we will send you text messages based on the specific consent you select. You may receive:

• Non-marketing messages including class schedule confirmations and reminders, session rescheduling notifications, enrollment details and onboarding instructions, post-session follow-up communications, and account and payment information.

• Marketing messages including course enrollment offers and discounts, new Spanish class and program announcements, free masterclass invitations, seasonal promotions, and student loyalty rewards — only if you separately consent to receive these.

You may opt out of SMS messages at any time by replying STOP to any message we send. You may request assistance by replying HELP. Message and data rates may apply. Message frequency varies based on your activity and the consent you have provided.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Non-Marketing Purposes

Language Project LLC greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Language Project LLC products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children Under the Age of 13

Language Project LLC's website is not directed to, and does not knowingly collect personally identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe, please send an email expressing your wish to unsubscribe to [email protected]. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to do so. Language Project LLC will continue to adhere to this Policy with respect to any personal information previously collected.

To opt out of SMS messages specifically, reply STOP to any text message from Language Project LLC. You will receive a confirmation and will not receive further SMS messages unless you re-subscribe.

Links to Other Websites

Our website may contain links to other websites. Language Project LLC does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy applies only and solely to the information collected by our website.

Your Rights as a Data Subject

Under applicable data protection regulations you have certain rights regarding your personal data:

• The right to be informed: we must inform you of how we intend to use your personal data, which we do through this Policy.

• The right of access: you may request access to the data we hold about you by emailing [email protected].

• The right to rectification: if you believe data we hold is incorrect, you have the right to have it corrected by contacting us.

• The right to erasure: you may request deletion of the information we hold, subject to legal obligations.

• The right to restrict processing: you may change your communication preferences or opt-out of certain communications.

• The right of data portability: you may request a copy of your information at any time.

• The right to object: you may file a formal objection regarding our use of your information.

To exercise any of the above rights, contact us at [email protected].

Security

Language Project LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g., credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user's personal information under our control.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our site. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Language Project LLC (Spanish Immersion Learning Center)

Email: [email protected]

Telephone: 610-984-4122

Mailing Address: 3900 Hamilton Blvd Suite 207, Allentown, Pennsylvania 18103

Website: www.languageprojectllc.com

Data Controller: Nadia Alicia — [email protected]

Language Project LLC | Privacy Policy | Updated March 2026